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Payment Policy for Retwho

Last updated: 8-22-2024

1. Introduction

This Payment Policy outlines the terms and conditions regarding payments made on the Retwho website ("we," "our," or "us ") at Retwho.com (the "Site" ). By making a purchase on our Site, you agree to the terms of this Payment Policy.

2. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards:
  • Digital Wallets: PayPal, Apple Pay, Google Pay.
  • Bank Transfers: Details provided upon request.

3. Payment Processing

All payments are processed securely through our third-party payment processors. We do not store your credit card information on our servers. The payment information you provide is encrypted and transmitted securely to our payment processors.

4. Currency

All transactions are processed in USD (United States Dollar). If you are using a non-USD credit card, your final amount will be determined by the exchange rate at the time of transaction and any fees your bank may apply.

5. Order Confirmation

After placing an order, you will receive an email confirmation containing the details of your order. This email serves as your receipt and includes your order number, the products ordered, and the total cost.

6. Payment Security

We use industry-standard encryption technologies to ensure the security of your payment information. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information. By making a payment, you acknowledge and accept the inherent risks associated with online transactions.

7. Billing Information

You agree to provide accurate, current, and complete billing information. If the information you provide is fraudulent, inaccurate, or incomplete, we may suspend or terminate your order and report the issue to the relevant authorities.

8. Payment Issues

If there are any issues processing your payment, we will notify you via email. Common issues may include:

  • Insufficient funds
  • Incorrect payment details
  • Bank authorization issues

You are responsible for resolving any issues that may arise with your payment method.

9. Refunds and Cancellations

Our refund and cancellation policy can be found on our website. Please review this policy before making a purchase. If you are eligible for a refund, it will be processed through the original payment method within a specified time frame.

10. Taxes

All prices on our Site are exclusive of applicable taxes. Depending on your location, you may be required to pay sales tax, VAT, or other taxes. These taxes will be calculated at checkout and added to your total order amount.

11. Disputes and Chargebacks

If you dispute a charge or initiate a chargeback with your bank, we reserve the right to suspend or terminate your account until the dispute is resolved. If you believe there has been an error with your payment, please contact our customer support team immediately.

12. Changes to This Payment Policy

We may update this Payment Policy from time to time to reflect changes in our practices or for legal, technical, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our Site and indicating the date of the latest revision.

13. Contact Us

If you have any questions or concerns about our Payment Policy, please contact us at:

  • Address: 3926 Coral Ridge Dr, Coral Springs, Florida 33065, USA
  • Call Us: +1-954-999-4191
  • Email: support@retwho.com

Thank you for choosing Retwho.

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