Payment
Last updated: 8-22-2024
1. Introduction
This Payment Policy outlines the terms and conditions regarding payments made on the Retwho website ("we," "our," or "us ") at Retwho.com (the "Site" ). By making a purchase on our Site, you agree to the terms of this Payment Policy.
2. Payment Methods
We accept the following payment methods:
3. Payment Processing
All payments are processed securely through our third-party payment processors. We do not store your credit card information on our servers. The payment information you provide is encrypted and transmitted securely to our payment processors.
4. Currency
All transactions are processed in USD (United States Dollar). If you are using a non-USD credit card, your final amount will be determined by the exchange rate at the time of transaction and any fees your bank may apply.
5. Order Confirmation
After placing an order, you will receive an email confirmation containing the details of your order. This email serves as your receipt and includes your order number, the products ordered, and the total cost.
6. Payment Security
We use industry-standard encryption technologies to ensure the security of your payment information. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information. By making a payment, you acknowledge and accept the inherent risks associated with online transactions.
7. Billing Information
You agree to provide accurate, current, and complete billing information. If the information you provide is fraudulent, inaccurate, or incomplete, we may suspend or terminate your order and report the issue to the relevant authorities.
8. Payment Issues
If there are any issues processing your payment, we will notify you via email. Common issues may include:
You are responsible for resolving any issues that may arise with your payment method.
9. Refunds and Cancellations
Our refund and cancellation policy can be found on our website. Please review this policy before making a purchase. If you are eligible for a refund, it will be processed through the original payment method within a specified time frame.
10. Taxes
All prices on our Site are exclusive of applicable taxes. Depending on your location, you may be required to pay sales tax, VAT, or other taxes. These taxes will be calculated at checkout and added to your total order amount.
11. Disputes and Chargebacks
If you dispute a charge or initiate a chargeback with your bank, we reserve the right to suspend or terminate your account until the dispute is resolved. If you believe there has been an error with your payment, please contact our customer support team immediately.
12. Changes to This Payment Policy
We may update this Payment Policy from time to time to reflect changes in our practices or for legal, technical, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our Site and indicating the date of the latest revision.
13. Contact Us
If you have any questions or concerns about our Payment Policy, please contact us at:
Thank you for choosing Retwho.