Frequently Asked Questions

Retwho is a cloud-based B2B platform that connects wholesalers, retailers, and restaurants in one central marketplace. We help businesses streamline ordering, inventory management, bookkeeping, and communication—whether you’re in the office, the kitchen, or on the go.

Retwho is designed for:

Wholesalers who want to sell products to multiple buyers from one platform.

Retailers who want to buy from different wholesalers in one place.

Restaurants that need fresh and bulk supplies from multiple vendors.

Businesses looking for integrated tools like inventory tracking, bookkeeping, and reporting.

Yes. The Retwho Mobile App allows you to:

• Place and manage orders anytime, anywhere.
• Track inventory and deliveries in real time.
• Communicate instantly with your buyers, suppliers, or distributors.
• Access bookkeeping and reports on the go.

Our Bookkeeping tool helps you keep accurate financial records without switching between multiple systems. You can:

• Track sales, expenses, and profits.
• Generate automated invoices and receipts.
• Access financial reports for smarter decision-making.
• Sync data with your orders and inventory.

Yes. Retwho includes Inventory Management that lets you:

• Monitor stock levels in real time.
• Get alerts for low-stock items.
• Automatically update inventory after each sale or purchase.
• View branch-specific stock for multiple locations.

We use industry-standard encryption and secure cloud storage to protect your business data. Your information is only accessible to authorized users within your account.

No. Retwho is cloud-based, so you can access it from any device—desktop, laptop, tablet, or mobile phone—using a web browser or our mobile app.

Yes. You can manage multiple branches, warehouses, or stores from one account. Our platform supports centralized reporting and location-specific inventory tracking.

Yes. We offer onboarding sessions, video tutorials, and in-app guidance to help you get started quickly and make the most of Retwho’s features.

Simply sign up on Retwho.com as a wholesaler, retailer, or restaurant, set up your profile, and start connecting with verified businesses.

Yes. Businesses can offer customer-specific pricing, tier-based discounts, and bulk rates.

You can generate:

• Sales performance reports.
• Inventory summaries.
• Expense overviews.
• Customer order history.
• Tax-ready financial statements.

Yes. Create multiple logins with role-based permissions so staff access only what they need.

Retwho has subscription and/or transaction-based pricing depending on your plan. Details are available in your account dashboard or by contacting our sales team.

We support multiple payment methods, including credit/debit cards, bank transfers, and select digital wallets, depending on your region.

Yes. You can set delivery dates, time slots, and special instructions when placing orders.

Yes. Retwho’s order tracking system shows each stage—from confirmation to dispatch to delivery.

Yes. Our flexible order scheduling lets you pre-book seasonal, festival, or bulk event orders.

Yes. Restaurants can set auto-reorder schedules for ingredients or supplies they need regularly.

Yes. Retwho supports bulk uploads via CSV or Excel files for quick product listing.

Yes. Retwho’s bookkeeping system can generate tax reports to simplify compliance and filing.

We conduct multi-step verification including business registration, licensing, and identity checks.

We offer email, chat, and phone support, plus a knowledge base with guides and troubleshooting tips.