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Cancellation Policy

Cancellation Policy for Retwho Accounts

Last updated: 08-01-2024

1. Introduction

This Cancellation Policy outlines the terms and conditions for cancelling an account on the Retwho website ("we," "our," or "us ") at Retwho.com (the "Site" ). By creating an account on our Site, you agree to this Cancellation Policy.

2. Account Cancellation

2.1 Voluntary Cancellation

If you wish to cancel your Retwho account, you may do so at any time by following these steps:

1. Call Us: +1-954-999-4191

2. Email support@retwho.com

Upon completing these steps, your account will be canceled, and you will no longer have access to your account or any associated services.

2.2 Involuntary Cancellation

We reserve the right to suspend or cancel your account at our discretion, without notice, for reasons including but not limited to:

  • Violation of our Terms of Service or any other policies.
  • Engaging in fraudulent or illegal activities.
  • Non-payment of any fees or charges due to Retwho.
  • Actions that may cause harm or liability to Retwho, our users, or third parties.
  • 3. Effects of Cancellation

    3.1 Data Deletion

    Upon cancellation of your account, we will delete or anonymize your personal information in accordance with our Privacy Policy, except for information that we are required to retain for legal or regulatory purposes.

    3.2 Outstanding Transactions

    If there are any pending transactions or obligations associated with your account at the time of cancellation, you will remain responsible for fulfilling these obligations. We will not process refunds for any unused portion of services unless stated otherwise in our Refund Policy.

    3.3 Loss of Access

    After your account is cancelled, you will lose access to all services, data, and content associated with your account. This includes but is not limited to:

  • Order history
  • Saved items or preferences
  • Any credits or rewards associated with your account
  • 4. Reactivation of Account

    4.1 Request for Reactivation

    If you change your mind and wish to reactivate your cancelled account, you may contact our customer support team within 30 days of cancellation. Reactivation is subject to our discretion and the terms outlined at the time of your request.

    4.2 New Account Registration

    If more than 30 days have passed since the cancellation of your account, you will need to register for a new account to use our services again. Your previous account data will not be recoverable.

    5. Contact Us

    If you have any questions or concerns about our Cancellation Policy, please contact us at:

    Address: 3926 Coral Ridge Dr, Coral Springs, Florida 33065, USA

    Email: support@retwho.com

    Phone: +1-954-999-4191

    6. Changes to This Cancellation Policy

    We may update this Cancellation Policy from time to time to reflect changes in our practices or for legal, technical, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our Site and indicating the date of the latest revision.

    Thank you for choosing Retwho.

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